Founder and principal, Leslie Ann Hay is the visionary behind Hay Consulting. A fully-involved participant in Hay Consulting client relationships, Leslie Ann contributes a unique perspective: steeped in rigorous training, with a multiplicity of experiences and a keen personal interest in the field of human services. 

Leslie Ann Hay brings over twenty years of experience in multiple dimensions of the human services field, including management consulting, program administration, legislative analysis and direct service. She has worked extensively with government health and human service agencies in several states and gained broad program knowledge in child welfare services, welfare-to-work programs and Medicaid. An accomplished facilitator, trainer, analyst and innovative problem solver, Leslie Ann engages with clients to build on their strengths, challenge prevailing assumptions and create change. 

Leslie Ann has owned and operated Hay Consulting since 1997. Previously, she gained broad experience in operations management and technology consulting as a Senior Consultant in the human services practice of Deloitte and Touche, LLP. She was an Advisory Consultant to the California Child Welfare Services Improvement Plan and designed and delivered a training series to the Los Angeles Department of Children and Family services on Concurrent Planning for Managers, Supervisors and Social Workers. Leslie Ann was also Director of Family Services at Casey Family Programs.

Leslie Ann began her career as a caseworker for U.S. Senator Daniel J. Evans. A native of the Pacific Northwest, Leslie Ann earned a Master of Social Work and B.S. in Psychology from the University of Washington. Recently she has been back at the UW as a lecturer in the School of Social Work. In Spring 2010 she will be teaching a course in entry-level macro social work practice, helping students develop foundational skills in assessment, intervention and evaluation with groups, organizations, and communities; and in policy construction and implementation. The course goal is to help students become critical thinkers and reflective practitioners engaged in and capable of facilitating an action-oriented model that reflects social work’s core values.

She resides in Seattle with her husband and two sons.    


"My interest in human services is longstanding, and personal: I grew up in a family committed to public service.  My father was a fair and well-respected judge in Salem, Oregon, the son of a Supreme Court justice.  Although he passed away when I was only eleven, my memories of him are vivid and influential: how he listened carefully to all sides of a conflict, affording equal respect to each person involved, regardless of the reason they came before him. I try to emulate his unconditional positive regard in everything I do.

"What I carry forward in my own life is seeing conflict as an amazing opportunity for growth and change, staying present to the human element in even the most challenging situations and listening carefully for the unifying voice.  I'm inspired by the solutions that emerge.

"All these experiences led me to social work as a profession.  I have the utmost respect for my colleagues in direct service and in administration.  Social workers do much more than helping others: they address the grief and loss so prevalent in our lives, they seek and find common ground within conflicts, and they emphasize the power of human relationships in everything we do."